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Standing still in business is not an option. Companies
from hotels and leisure, insurance and the galvanizing industry all appreciate
the importance of harnessing the creative power of all their employees
to the continuous improvement of their organisation. Our programmes encourage
the involvement of all, achieve fast pay back and positively impact the
working climate
Tools and techniques are important but not enough.
Our Continuous Improvement training provides a context in which the mechanics
can be applied, ensuring a greater degree of learner buy-in. We pitch
training to the appropriate level, and use live examples of issues to
illustrate the processes.
The requirements of the new ISO 9000/2000 Standard
take full effect at the end of 2003. To be sure of effective implementation,
internal auditors need to be carefully trained. Our method is low on theory
and high on application, giving learners ample scope to test out their
new knowledge whilst still on the course. The Aims and Objectives of this
course are shown below.
Aim
To give delegates sufficient basic training
to be able to carry out quality system auditing
Objectives
By the end of this workshop, and given sufficient support
when carrying out audits, delegates will be able to:
Describe the ISO 9000/2000 Standard and their organisation's relationship
to it.
Define the role of an auditor in an organisational context
Explain and demonstrate the techniques involved in planning, executing,
reporting and following up audits
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